This version is in effect since March 15th, 2016.
2. Permission to use the website
You have permission to use the Website if you are a Canadian or American resident, have reached the age of majority in your place of residence, and are legally able to enter into contracts under applicable legislation. You cannot use the Website if you reside in a jurisdiction in which access or use is illegal in whole or in part. It is incumbent upon you and you alone to determine if you can use the Website legally, and you must comply with all applicable laws.
4. Ownership and permitted use of the website
5. Misprints, errors, and availability
Otobox endeavours to provide current and accurate information on the Website. However, misprints, errors, inaccuracies, omissions (including incorrect product descriptions) and other errors may sometimes occur. Otobox cannot guarantee that products and services advertised on the Website will be available when ordered or thereafter. Otobox does not warrant that the content of the Website including, and without limitation to the foregoing, product descriptions or photographs, is accurate or complete.
6. Trademark information
Otobox and other names and logos appearing on or in connection with the Website (the “Marks”) are registered or unregistered trademarks, service marks, trade names and logos owned or licensed by Otobox or their respective owners or licensees.
Any use of the Marks, except as expressly provided in this Agreement, is strictly prohibited. Nothing appearing on the Website or elsewhere shall be construed as granting, by implication or otherwise, any licence or right to use any of the Marks.
7. No linking, framing, mirroring, scraping, data-mining or postings
Links to the Website without the express written permission of Otobox are strictly prohibited. To request permission to link to the Website, please send an email to firstname.lastname@example.org. Otobox may, in its discretion, cancel and revoke any permission it may give to link to the Website at any time and without any notice or liability to you or any other person.
The framing, mirroring, scraping or data-mining of the Website or any of its content in any form and by any means is strictly prohibited. You may not use any collaborative browsing or display technologies in connection with your use of the Website or to post comments, communications or any other data of any kind to or on the Website with the intention that such postings may be viewed by other users of the Website.
8. Guide agreements
The guide is an online tool intended to help its users shop their tires only. The results of any search query are strictly dependent on the information submitted by the user. Make sure to verify and to take into consideration all of the technical elements required to choose the size, load capacity and speed index of the tires. Do not exclusively rely on the characteristics of the tires currently installed on the vehicle. Verify all the information appearing on the vehicle frame, on the door jamb as well as any other information(s) and/or guideline(s) provided by the manufacturer. Pneus Unimax Ltée, Otobox associate dealers, their employees and representatives cannot be held responsible for any damages whatsoever arising from the use of this guide, such guide being a tool at the users’ disposal exclusively intended to facilitate their choice of tires on the basis of the information submitted by each user. The user releases Pneus Unimax Ltée, Otobox associate dealers, their employees and representatives from any liability for any damages whatsoever arising from the use of this guide
10. Unsolicited submissions
In order to avoid potential misunderstandings or disputes, Otobox does not accept or consider unsolicited ideas or suggestions (“Submissions”). If you send Submissions to Otobox or the Website, you automatically grant (or warrant that the owner of the Submissions grants) to Otobox and its successors, assigns and licensees a perpetual, royalty free, irrevocable, unrestricted, non-exclusive, world-wide, assignable, sub-licensable right and license to use and exploit the Submissions or any ideas, concepts, know-how or techniques associated with the Submissions for any purpose whatsoever, commercial or otherwise, using any form or technology now known or later developed, without providing any attribution or compensation to you or any other person, without any liability whatsoever, and free from any obligation of confidence or other duties on the part of Otobox or its successors, assigns and licensees, and you agree, represent and warrant that all moral rights in the Submissions are waived in favour of Otobox and its successors, assigns and licensees.
11. Disclaimers, liability exclusions/limitations and indemnity
Your access to and use of the Website is at your own risk. The Website is provided on an “as is” and “as available” basis, without any representations, warranties or conditions of any kind, whether express or implied, and including without limitation implied representations, warranties or conditions of or relating to accuracy, accessibility, fitness for a particular purpose, merchantability, performance or durability, all of which are disclaimed by Otobox to the fullest extent permitted by law.
THE FOLLOWING CLAUSE IS NOT APPLICABLE IN QUEBEC:
Acknowledgement and exclusion by statue in certain jurisdictions
The exclusion of certain warranties and the limitation of certain liabilities are prohibited in some jurisdictions. These statutory prohibitions may apply to you.
12. Personal information privacy
13. Other sites/resources
15. Governing law and dispute resolution
16. Purchase,replacement and refund policy
ONLINE PURCHASES MADE VIA THE OTOBOX WEBSITE
To show you just how important your satisfaction is to us, you can return tires that were purchased online to your Otobox dealer—in other words, the same dealer from whom you picked them up. Tires may be returned in the 30 days following your purchase on the condition that they have not been mounted on your vehicle. You may not obtain a refund from any Otobox dealer. Otobox does not charge a return fee.
FOR ALL RETURNS AND REPLACEMENTS OF ORDERS MADE ONLINE, PLEASE MAKE SURE YOU HAVE THE FOLLOWING ITEMS:
- The original receipt (invoice) for your purchase: This is the invoice you received by email when you made your purchase. To get a copy of the invoice, please log in to your account at https://otobox.ca and download or print your invoice from your purchase history.
- The initial payment method (for example, the credit or debit card used to make the purchase): Refunds will be issued using the initial payment method. If the purchases were made using your credit card, this credit card will be credited with the refund. The refund will be credited within 5 to 20 business days after the returned merchandise has been received and checked.
- Your name, address, telephone number, and signature: Valid photo ID may be required to confirm this information.
IMPORTANT NOTES REGARDING RETURN AND REPLACEMENTS
- Tires that have been mounted onto wheels are non-refundable.
- The manufacturer’s warranty, if applicable, will be respected.
IMPORTANT NOTES IN ORDER TO CANCEL ONLINE ORDERS
If you wish to cancel an order, you may request a cancellation by opening a session in your account or by calling 1 855-5OTOBOX.
Read more about our Purchase, return and refund policy: https://otobox.ca/en/purchase-and-replacement-policy/
17. Other matters
The parties agree and explicitly require that these use conditions and all documents related to them be drafted in French.
You may contact Otobox by telephone, email, or mail:
235 J.-A. Bombardier Street